The Job Description of a Duty Manager

The Job Description of a Duty Manager

The position of duty manager is often found in service industries such as fitness clubs and hotels, and is generally responsible for general management and security issues within the organization as well as ensuring that customer and employee issues are properly handled. The duty manager is usually required to maintain a physical presence in the organization when on duty. She works with various departments and usually sits in on upper management meetings.

Education
A duty manager should hold a bachelor’s degree in business management, administration or management. Having a master's degree such as an MBA is an added advantage. A duty manager should also have relevant qualifications in the field of his employment, including previous management experience.

Responsibilities and Duties
The duty manager is responsible for the general upkeep of the organization’s facilities, including storage areas, offices and the basement. She is responsible for the general cleanliness and tidiness of the offices and other facilities. Therefore, she ensures regular servicing of the organization's facilities. She addresses problems immediately as they arise when she is on duty. She meets with top management and keeps them informed about the running of the organization, problem areas and recommendations. She handles complaints from clients. She covers for other duty managers when they are off or on sick leave. She oversees security issues and ensures safe locking of the organization's facilities and resources.

Desirable Qualities
Good communication skills are part of the many skills that a duty manager should have.
A duty manager has good organizational skills. He is disciplined and has a strong presence. He is professional and has good customer service and public relations skills. He has good conflict resolution skills. He has an outgoing personality, is reliable and dependable. He should be able to work as part of a team effectively. He has the ability to work under pressure and prioritize. He has good communication and coordination skills to liaise effectively with various departments.

Working Conditions
Duty managers may be required to work for 40 to 48 hours in a week. However, this varies depending on the company's staffing and organizational needs. The duty manager is expected to always be alert and informed of what is going on in the organization. This means that the duty manager always has a busy schedule.

Compensation
The salary for duty managers is subject to location, industry and size of the organization. The average salary for a duty manager is $27,142 per year, according to Salary Calculator. Duty managers can also expect bonuses, depending on the organization they work with.


Job Description for Key Account Manager

Job Description for Key Account Manager

A key account manager handles the most important accounts in an organization. These accounts are considered important because of their high level of profitability or since they are the most strategic to an organization. A key account manager develops a good working relationship with customers to enhance customer satisfaction and customer retention.

Education and Certification
A key account manager has an associate's degree or a bachelor's degree. This may include a Bachelor of Science, Bachelor of Business Administration or Bachelor of Arts. Such employees also sometimes have a Master's of Business Administration. Most employers prefer candidates with three to five years experience in a business-related position.

Responsibilities and Duties
A key account manager analyzes and determines the most important account in an organization at any one time. He then determines the most crucial needs of these key customers and carries them out to ensure that they receive first-class customer care and service. She comes up with a strategy to manage the account and setting objectives about the account management. He interacts and communicates with the client on a regular basis to determine changing tastes and preferences. She carries out continuous market analysis and research on the dynamics of the account. He comes up with a pricing structure for the client. She manages conflict and comes up with effective negotiation and sales strategies. He conducts account reviews.

Compensation
A key account manager earns an average salary that ranged from $51,933 to $94,871 per year as of 2010, according to PayScale. Bonuses for key account manager ranges from $ 4,015 to $15,494, profit-sharing ranges $1,769 to $5,197 per year and commission ranges from $5,500 to $39,999 annually. Salaries depend on level of experience, sector and level of education. The more experienced or educated a key count manager is, the higher her pay.

Job Outlook
Key account manager positions are projected to increase 13 percent between 2008 and 2018, according to the Bureau of Labor Statistics. This is especially true in industries such as sales and marketing, public relations and advertising.

Desirable Skills
A key account manager has good business skills and has good sales and marketing skills. He has good negotiation skills and customer service skills. She has good teamwork skills. He has creative and critical thinking skills. She has good organization skills and has good communication skills. He has good networking and a strong presence. She has high motivation, energy and discipline and has good presentation skills. He has a good understanding of the industry.


Job Description of a Country Director

Job Description of a Country Director

A country director is responsible for managing and supervising the activities of a given organization in a given country. He is in charge of the projects and programs in a given country, both at the national and local level. The country director also serves as the representative of the organization in the country. He ensures that all operations of the organization such as the staff, finances and other resources work are conducted efficiently and effectively. He works in collaboration with the headquarters, other country directors and the government of the country he is operating in.

Education
An advanced degree is required to work as a country director. This includes a master's degree or postgraduate degree. A qualification in a management course is an added advantage. She also needs to have had prior management experience in a large organization.

Responsibilities and Duties
The country director will be in charge of supervising programs and projects. He will also be expected to manage and supervise a team of employees. He assists in the screening and hiring of new staff. He will provide training for employees and develop training programs for staff. He also develops the strategic plan and ensures that the operational plans and strategic plans of the organization are met. The manager is responsible for managing all the resources of the organization in the country. He reports back to his superiors and may be required to prepare mid-year and end-year reports on progress made.

Technical Skills
He should have computer skills. Knowledge of Microsoft Office programs such as Ms Word, Access, Excel and PowerPoint will be a plus. He/ should have critical skills to analyze and interpret basic accounting data and have basic budget preparation skills, too. He should be able to have contract and procurement making skills and negotiation skills.

Desirable Qualities
A country director interacts with a lot of people both within and outside the organization.
A country director should have good diplomatic and interpersonal skills. She should have good communication skills, written and oral and should be able to coordinate teams and be a self-starter. She should have good leadership and administration skills and relevant experience in the field she wants to work in. The country director should network and maintain a good working relationship with other stakeholders in the industry and in the country. She should have good judgment and decision-making skills.

Compensation
As of June 2010, the average salary for country directors is $122,000 per year. Salaries vary according to the location, level of experience, education and company.


Home Businesses That Are BBB Approved

Home Businesses That Are BBB Approved

Finding a work-at-home career involves carefully assessing your talents and resources as well as closely evaluating the companies you might choose to work for. Many scam businesses are on the prowl for individuals looking for a career at home. One of the best options to ensure your safety is to check for the backing of the Better Business Bureau. This agency protects the interests of consumers and is a watchdog group that alerts the public to potential scam artists.

Call Center Companies
Call center companies offer employees the advantages of working at home under the umbrella of a larger company. Workers may do sales calls, make or set appointments, work as roadside assistance operators, virtual assistants or insurance agents. Workers often set their own hours and schedules. Many call center companies receive high marks from the BBB, and among the bureau-approved companies are Alpine Access, Call Center Careers, LiveOps and MAP Communications. These companies, however, are not the only options among BBB-approved call centers.

Crafts Sales Online
If you have a talent for some type of craft, you may be able to start a home business by selling online through the right sites. Some choices that are BBB approved are eBay and Etsy. EBay auctions are widely known, which is a big plus with listing your offerings, and the site attracts a large number of people. Etsy, however, boasts lower listing prices and is dedicated solely to selling crafts and homemade or vintage goods. Both BBB-approved sites lend assurance that you are not with a fly-by-night outfit.

Tutoring Companies
If you have a degree or are pursuing one in higher education, you might check into work-at-home opportunities with a tutoring company. Some companies cater to grade or high school students; others may work with students up to their freshman year in college. Some require that their tutors have a teaching certificate, while others require a bachelor's or graduate degree. BBB-endorsed companies include Universalclass, tutor, and Esylvan-online-learning-centers.

Telecommuting Jobs
Another work-at-home option endorsed by the Better Business Bureau is FlexJobs. This site lists a variety of partial or full-time work-at-home jobs, including data entry, transcription, writing and other creative types of work. The site, which the BBB rates as A+, offers helpful articles and lets you post your resume for potential employers.


Staff Trainer Job Description

Staff Trainer Job Description

A staff trainer’s job is to evaluate staff performance and identify the training needs of the organization. He organizes and conducts refresher training sessions for existing staff members and orientation for newly hired employees.

Education
A staff trainer tutors people who are already qualified in various fields such as teaching or fitness training. She should therefore have vast experience in the area she is training in. The minimum requirement for a staff trainer is a bachelor's degree. Some of the acceptable degree courses include human resource, law and government, education, customer service and business administration. Post-graduate and Ph.D. qualifications are an added advantage.

Certification or Licensing
Every industry has its own unique certification or licenses for its trainers. Every trainer should be licensed or certified by the respective industry for which he is training staff. For instance, fitness staff trainers, get certified by ACE (American Council on Exercise), while teachers and educators can get certification from ProLiteracy America.

Responsibilities and Duties
A staff trainer is responsible for conducting orientation and making arrangements for training new employees. She evaluates the effectiveness of training and recommends areas that the staff needs more training on. She develops staff training evaluation methods, and works with the management to identify the organization’s training needs. She drafts training manuals and training schedules for the staff. She analyzes current training modes and devises new ones whenever necessary. She prepares the staff training budget, identifies appropriate learning institutions and assigns the staff to them.

Desired Skills
He should have proper knowledge of personnel recruitment and training. He should have good organizational skills and be equipped with good public speaking skills. Also, instruction and tutoring skills are essential. He should have human resource management skills and be a good listener. In addition, he should have communication skills, both verbal and oral, and be able to plan and implement strategies.

Working Conditions
A staff trainer's job may require work in the evenings and during weekends.
A staff trainer should be ready to work on weekends and evenings and be available to travel. She should be prepared to handle large numbers of people as she may be required to train staff from more than one organization. She should be available to the staff for consultation and advice when the need arises.

Compensation/Salary
A staff trainer, according to Salary Wizard, took home a salary of between $38,589 and $52,862 per year as of November 2009. However, these salary estimates vary with the trainer's experience and the organization.

Job Outlook
Job prospects for staff trainers are projected to grow by 22 percent between 2008 and 2018, according to Interbiznet. The rise in demand for staff trainers will be spurred by the need to respond to the increasing complexity of jobs due to technological advancement.


Jobs for Independent People

Jobs for Independent People

If you are someone who enjoys feeling a sense of personal freedom when it comes to work, there are a variety of jobs for independent people just like you. Consider your personality and areas of interest when examining your options, an approach that will help you target jobs that correspond with your aspirations.

Business Owner
Becoming a private business owner, at a fixed base operation, may be the ideal choice for you if you are skilled in areas such as management, multitasking and are a risk taker. Create a business plan following once you have determined a course of action to take. Obtain financial backing from a bank or other lender before starting your new business.

Home Business
If you don't have a great deal of capital to invest in a traditional business, a home-based or online business venture might be a better match for you. Home-based business ideas include a catering business, gift basket maker or retailer of other craft items. Items can be offered for sale through shops or directly to customers through catalogs and fliers. An online business is a similar option which can take several forms, such as selling your products or services on your own website or through a third-party.

Freelance Writer
It takes a high level of personal discipline to be a writer, whether the writer creates works of non-fiction, fiction, travel guides or how-to guides. Freelance writers can cover a variety of topics or cover one or more specialities. Book writers market their works to publishing houses or self-publish their books. Independent people can find freelance writing liberating, allowing them to choose their clients, projects, set rates and work at a pace that isn't scheduled.

Freelance Artist
Work for the freelance artists comes in many forms. Actors freelance their theatrical skills, working on the stage, in television commercials or series, as well as in films. Freelance graphic designers create artwork for magazines, websites and to help promote products or services. Freelance computer graphics artists can sell their work directly to clients, as do canvas artists.


Advantages and Disadvantages of Being Employed Rather Than Self-Employed

Advantages and Disadvantages of Being Employed Rather Than Self-Employed

Statistics from the U.S. Bureau of Labor Statistics show that the vast majority of Americans are traditionally employed, rather than self-employed. Job stability and clearly defined roles are good reasons to work for a company, but traditional employment has its downsides, too. Examine the advantages and disadvantages if you're contemplating a change in your work situation.

Security and Stability
A primary reason some people avoid or get out of self-employment is the need for job stability and financial security. When you work for yourself, your income is only guaranteed as long as you continue to find clients or customers to pay you for products and services. Being employed by a firm that has been in business for a long time offers support and stability. You also are eligible for group benefits, such as health insurance, dental insurance, life insurance and retirement plans, with an employer. A self-employed person may purchase insurance, but the coverage and costs are usually not as favorable.

Focused Role in an Organization
An organization typically has departments and employees working together toward shared goals. As an employee, you have a primary role with a set list of responsibilities. Your work is supported by others, including colleagues, coworkers and managers. In self-employment, you get the credit for success, but also the blame for failures. You often must have a "do-it-all" mentality to make money that includes changing light bulbs and shoveling the sidewalks. You sometimes cannot hire people to facilitate administrative tasks and still make a solid income.

Restricted Autonomy
A downside of working for an employer is the limited ability to dictate your role. The employer, perhaps through a supervisor, assigns activities and tasks. Your role may include some creativity, such as in a copywriting or design position, but your work must meet the expectations of the employer. Some workers feel stifled because they cannot connect their personal work to end results. When you run your own business, on the other hand, you operate as you see fit and have the ability to develop a company to match your personal vision.

Limited Earning Potential
In an employment setting, your pay is dictated by the pay structure. You may receive a straight salary based on the role you play. Even commission-based salespeople get paid at a rate declared by the organization. When you run your own business, your earning potential is limited only by the practical income opportunities for your business. You know, though, that if you succeed in building a customer base, you can make a lot of money.